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Increase Sales and Improve Customer Service through Customer Relationship Mgmt Tools

Name: Increase Sales and Improve Customer Service through Customer Relationship Mgmt Tools
Start: 2011-07-13T09:00:00-07:00
End: 2011-07-13T13:00:00-07:00
Location: Career Education and Training

July 13, 2011 @ 9:00 am - 1:00 pm

Register online at DelPasoBIC@delpaso.seta.net
Olympus Room
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Customer Relationship Management (CRM) for small businesses will cover the benefits of using customer relationship management (CRM) tools to advance the operations of small business.
This course will cover:

How businesses use CRM tools to increase revenue lower operating cost, and to attract and retain customers.
How CRM can be used to support marketing, sales, product development, and customer service efforts.
How CRM is used to organize, automate, and synchronize business processes

across multiple departments and teams.

Show how to select and implement an appropriate CRM solution including a survey of popular CRM products and services.

Details

Date:: July 13, 2011
Time:: 9:00 am - 1:00 pm
Event Category:: BIC Workshops
Event Tags:: Auto, crm products, Customer, customer relationship management, customer relationship management crm, customer relationship mgmt, customer service, customer service efforts, Draft, Management, Mgmt, nbsp, Olympus, Register, Relationship, Service, Tools

Venue

Career Education and Training

Sacramento Works

Upcoming Events and Classes

Increase Sales and Improve Customer Service through Customer Relationship Mgmt Tools

July 13, 2011 @ 9:00 am - 1:00 pm

Details

Venue